Press Release: DC Water partners with Taoti Creative for website redesign

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The DC Water and Sewer Authority awarded Taoti a contract to overhaul the website from the ground up.
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Taoti Creative

Taoti is a creative agency hell-bent on using its almost 30 years in the game developing strategies, websites and apps to help organizations do what they do, but better. Reach…

The DC Water and Sewer Authority has awarded DC-based Taoti Creative, a full-service digital strategy and website design agency, a contract to overhaul the website from the ground up.

Citing in its solicitation the need for a more modern, interactive website, the selection panel noted Taoti’s expertise in Drupal, an open-source content management system, as well as device and operating system-agnostic features such as responsive design. Taoti demonstrated a strong understanding of DC Water’s current website and its needs, promising a new web presence that will be as compelling as it is easy to update.

The new DC Water site will serve as a vital resource for residential and commercial customers, elected officials, the media, educators, and others to understand both DC Water’s impact and ways in which they can interact with the municipal organization. While specific details are still being developed, the digital strategy behind the project promises to focus on the end user experience with special attention given to making it easier for customers to find information and request services.

“We want to have a website that makes it easier for us to connect with our customers and matches the innovative work we’re doing at DC Water,” said DC Water CEO and General Manager George S. Hawkins.

To be able to partner on this project with a DC-based small business like Taoti Creative is icing on the cake.

The choice of a Washington, DC firm bodes well for DC Water, whose extensive community outreach efforts after the launch of the new website will only serve to benefit those who live or work in the city and its surrounding areas. These areas include Montgomery and Prince George’s counties in Maryland, and Fairfax and Loudoun counties in Virginia. The project most notably serves DC residents and workers, including Taoti’s CEO and Creative Director, Brent Lightner.

“As a DC Water customer myself, it’s genuinely exciting to have a such a direct hand in the creation of a city services website that I use on a regular basis—to be part of the solution.” Lightner said. “During the procurement and early discovery process, DC Water has already shown themselves to be innovators at heart. And Taoti is built on that innovative spirt, so it’s a relationship based on shared fundamental values—not just dollars and cents. We love it when our clients are kindred spirts—it creates a true partnership.”


About Taoti Creative
Taoti Creative is a Washington, D.C. based digital creative agency with 20 years’ experience developing digital strategies and web sites/apps for non-profit, NGO, government and commercial clients. Taoti specializes in open-source technologies such as Drupal and WordPress, and its team of strategists, designers and developers have completed more than 500 projects to date. In addition to website development, Taoti offers digital strategy, branding & design, creative services, web production, and managed hosting services.

Media Contact: / 202.546.8946

About DC Water and Sewer Authority
The District of Columbia Water and Sewer Authority (DC Water), is an industry-leading multi-jurisdictional regional utility that provides drinking water, wastewater collection and treatment to 600,000 residential, commercial and governmental customers in the District of Columbia, 17.8 million annual visitors and also collects and treats wastewater for 1.6 million customers in Montgomery and Prince Georges counties in Maryland, and Fairfax and Loudoun counties in Virginia.

DC Water’s service area covers approximately 725 square miles. The company operates the world’s largest advanced wastewater treatment plant with a capacity of 370 million gallons per day and a peak capacity of 1.076 billion gallons per day.